ClosetMaid Aims to Facilitate the Customers
Author: Kreaty6308 // Category: Furniture, Home ImprovementAre you interested to organize your things in a better way? ClosetMaid is designed around you. Now you can design your dreams. ClosetMaid.com has come up with a storage solution for you. It provides exceptional storage system. ClosetMaid came to existence in 1965. The reason behind its existence is to provide better storage system to customers for their homes and offices. It also offers wire and laminated wood storage system. Storage system can be installed in kitchens, bedrooms, garages and offices. ClosetMaid is the division of Emerson Electric.
ClosetMaid introduced the concept of storganization. Lisa Engel, the Vice President of Channel Marketing & Communications of ClosetMaid said, “ClosetMaid.com navigates the consumers through a streamlined experience from learner to shopper to buyer, throughout the site, users are prompted on what to do next in their quest for storganization”. Storganization refers to the unification of purpose and type i.e. storage and organization respectively. ClosetMaid has divided its work in five sections i.e. Get Idea, Design, Prepare, Shop and Install. These sections help customer to figure out what kind of storage systems they require, and how can they proceed to get what they want.
Get Ideas is the section that provides step by step guidance. In the first step, customer selects the room, where he/she wants to design and install the storage structure. Secondly, customer needs to select the type of closet. Customer selects the material in third step. Finally it provides two options i.e. do-it-yourself and do-it-for-you. DIY is right option for you, if you want to explore your creative skills and wish to acquire the closet of your dreams. DIFU is appropriate for the customers, who have enough resources and want the designed closets. It offers two options; either you can render the services of novice or experts. Design section offers you three design services 1. DIY online design tool 2. ClosetMaid’s Professional Design service Assistance 3. ClosetMaid’s Authorized Dealers.
Prepare section gives suggestions to customers according to their confidence levels and personality types. Shop section gives you information about where to buy? Finally Install section provides you information about the installation procedure. This section also includes how-to guide and FAQs, to clear the ambiguities of customers. ClosetMaid is designed around you, to give you more ease.
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